AFFILIATE PROGRAM TERMS AND CONDITIONS
Quoni FZ-LLC
Effective Date: 7 October 2026
Last Updated: 7 October 2026
1. Acceptance and Eligibility
These Affiliate Program Terms and Conditions (the “Affiliate Terms”) govern participation in the Quoni Affiliate Program (the “Program”).
The Program is operated by Quoni FZ-LLC, a Free Zone Limited Liability Company incorporated in the Ras Al Khaimah Economic Zone, United Arab Emirates, under Registration No. 0000004098197 (“Quoni”, “we”, “our” or “us”).
By applying to, registering for or participating in the Program, you agree to these Affiliate Terms, the Quoni Terms and Conditions, Privacy Policy, Cookie Policy and other applicable published policies.
To participate, you must:
Be at least 18 years old;
Be legally capable of entering into a binding agreement;
Provide accurate and current information;
Maintain an active Quoni account where required;
Complete requested identity, tax, sanctions, anti-money-laundering and payout verification; and
Comply with applicable laws and regulations.
Participation in the Program is subject to approval. Quoni may approve or reject an application in its reasonable discretion and is not required to guarantee participation to any applicant.
2. Independent Contractor Relationship
Affiliates participate as independent contractors and are responsible for their own marketing activities, expenses, equipment, personnel, taxes, licences, permits and legal compliance.
Nothing in these Affiliate Terms creates an employment relationship, agency, partnership, joint venture, franchise or fiduciary relationship between Quoni and an Affiliate.
Affiliates have no authority to:
Bind Quoni to any agreement;
Negotiate contracts on behalf of Quoni;
Make warranties or guarantees on behalf of Quoni;
Represent themselves as employees or authorised representatives of Quoni; or
Collect customer money on behalf of Quoni unless expressly authorised in writing.
3. Nature of the Program
The Program allows approved Affiliates to earn commissions from Qualifying Referrals generated through their own approved promotional activities.
The Program is not intended to operate as a multi-level marketing, pyramid, network-marketing or recruitment-based compensation programme.
No commission, override, bonus or other compensation is earned merely for recruiting another Affiliate.
Affiliate compensation is based on qualifying customer transactions attributed to the Affiliate in accordance with these Affiliate Terms.
4. Qualifying Referrals and Attribution
A “Qualifying Referral” means a purchase that:
Is attributed by Quoni's systems to the Affiliate's unique referral link, referral code or another approved attribution method;
Is successfully paid and settled;
Is not self-referred, duplicated, cancelled, refunded, disputed, reversed, charged back or fraudulent;
Complies with these Affiliate Terms and any applicable campaign-specific conditions; and
Occurs within the attribution window and under the attribution model displayed or communicated by Quoni.
Quoni determines attribution using its records, including tracking information, referral codes and transaction data.
Browser settings, deleted cookies, device changes, privacy settings, ad blockers, technical problems or other circumstances may prevent successful attribution.
Quoni does not guarantee uninterrupted or error-free tracking.
Where multiple Affiliates claim attribution for the same transaction, Quoni may determine attribution using its tracking records and then-current attribution rules.
Quoni may correct manifest errors and resolve competing attribution claims reasonably and in good faith.
5. Commission Calculation and Payment Waterfall
Unless Quoni clearly specifies a different rate or structure for a particular Offering, campaign or promotion, an Affiliate earns 20% of the Net Distributable Amount for a Qualifying Referral.
The Affiliate commission is not 20% of the listed price or Customer Payment.
The standard calculation is:
The Customer Payment is successfully collected.
Payment Processing Fees are deducted from the Customer Payment, producing the Post-Processing Amount.
Quoni retains 11% of the Post-Processing Amount as its Platform Commission.
Payout Fees and Adjustments are deducted, producing the Net Distributable Amount.
For a Qualifying Referral, 80% of the Net Distributable Amount is allocated to the Expert and 20% to the Affiliate.
The definitions of Customer Payment, Payment Processing Fees, Post-Processing Amount, Quoni Platform Commission, Payout Fees, Adjustments and Net Distributable Amount contained in the Quoni Terms and Conditions apply to these Affiliate Terms.
If there is a conflict specifically concerning Affiliate commission calculation, this Section controls for purposes of the Program.
Illustration only: If a Customer Payment is USD 100 and Payment Processing Fees are USD 3, the Post-Processing Amount is USD 97.
Quoni retains USD 10.67, being 11% of USD 97.
If Payout Fees are USD 2 and there are no other Adjustments, the Net Distributable Amount is USD 84.33.
The Affiliate commission is therefore USD 16.87 and the Expert allocation is USD 67.46, subject to currency rounding.
6. Commission Approval, Accrual and Payout
Amounts displayed in an Affiliate dashboard may initially represent pending or estimated commissions.
A commission becomes approved and payable only after:
The relevant payment has successfully settled;
Any applicable refund, cancellation or dispute period has expired or Quoni otherwise determines the transaction is sufficiently final;
The transaction remains a Qualifying Referral;
Required identity, tax and payout verification has been completed;
Any applicable minimum payout threshold has been reached; and
There is no reasonable fraud, chargeback, sanctions or compliance concern affecting the transaction or Affiliate account.
Quoni may establish and change payout schedules, payout methods, supported currencies and minimum payout thresholds.
Payout Fees, foreign-exchange charges, intermediary-bank fees and receiving-bank fees may reduce the amount ultimately received by an Affiliate.
Affiliates must maintain accurate payout, identity and tax information.
Quoni is not responsible for delays or losses caused by inaccurate information supplied by the Affiliate, restrictions imposed by a payout provider or financial institution, or events outside Quoni's reasonable control.
7. Refunds, Chargebacks and Adjustments
If a referred transaction is:
Refunded;
Cancelled;
Reversed;
Disputed;
Charged back;
Determined to be fraudulent; or
Otherwise determined not to constitute a Qualifying Referral,
Quoni may cancel, withhold or recover the associated Affiliate commission and applicable costs.
Recovery may occur through:
Pending commissions;
Future commissions;
An Affiliate reserve;
Adjustment of the Affiliate balance; or
A reasonable request for repayment.
A negative Affiliate balance may be carried forward and deducted from future commissions.
These provisions apply subject to applicable law and the Quoni Refund Policy.
8. Taxes
Affiliates are responsible for determining, registering for, reporting and paying taxes, duties or other governmental charges arising from their Affiliate activities and commissions, except for amounts Quoni is legally required to collect, report or withhold.
Quoni may request tax information, tax identification numbers, residency information or other documentation required for compliance.
Quoni may withhold payouts where legally required or until required information has been provided.
Affiliates are responsible for obtaining their own professional tax advice.
Quoni does not provide tax advice.
9. Marketing Rules and Disclosures
Affiliates must market Quoni and eligible Offerings honestly, professionally and lawfully.
Affiliates must clearly disclose their compensated Affiliate relationship wherever required by applicable advertising, consumer-protection or marketing law.
Affiliates must not:
Make false, misleading, deceptive or unsubstantiated claims;
Make unauthorised earnings, scarcity, performance or guaranteed-results claims;
Misrepresent Quoni, an Expert, an Offering, its pricing, refund terms or the Affiliate's status;
Present themselves as Quoni employees, agents or official representatives;
Send spam or use unlawful automated messaging, telemarketing or data collection;
Send marketing communications without any consent or other lawful basis required under applicable law;
Bid on Quoni trademarks in paid search without written approval;
Use misleading domains, usernames or social-media accounts;
Impersonate Quoni or create unauthorised “official” Quoni accounts;
Use deceptive redirects, cookie stuffing, forced clicks, adware, bots, fabricated leads or other attribution manipulation;
Self-refer, collude, create duplicate accounts or purchase through their own Affiliate link unless Quoni expressly permits it;
Manipulate tracking or attribution;
Promote illegal, infringing, discriminatory, hateful, sexually exploitative or materially reputationally harmful content; or
Offer rebates, incentives, bonuses or claims not authorised by Quoni.
Affiliates are responsible for marketing activities conducted on their behalf by employees, contractors, agencies or other persons under their direction.
Quoni may require immediate correction or removal of non-compliant marketing material.
Serious or repeated violations may result in suspension or termination from the Program.
10. Social Media, Paid Advertising and Influencer Marketing
Affiliates using social media, influencer marketing or paid advertising must comply with applicable advertising disclosure requirements and the policies of the relevant platform.
Where required, Affiliate content must clearly disclose that the Affiliate may receive compensation from purchases made through their link or code.
Affiliates may not create advertisements or accounts that reasonably cause users to believe they are interacting directly with Quoni when they are actually interacting with an independent Affiliate.
Affiliates may not purchase advertisements using Quoni's name, trademarks or confusingly similar terms as keywords or account identities unless Quoni has expressly approved such use in writing.
11. Brand and Intellectual Property
During active participation in the Program, Quoni grants the Affiliate a limited, revocable, non-exclusive, non-transferable and non-sublicensable licence to use approved Quoni brand assets solely for the purpose of promoting eligible Offerings in accordance with these Affiliate Terms.
Affiliates may not:
Materially alter official Quoni branding without approval;
Register Quoni trademarks or confusingly similar names;
Register domains or social-media usernames intended to impersonate Quoni;
Imply endorsement beyond participation in the Program;
Sublicense Quoni brand assets;
Use Quoni intellectual property for unrelated commercial purposes; or
Challenge Quoni's ownership or rights in its intellectual property.
All goodwill generated through authorised use of Quoni's trademarks and branding benefits Quoni.
The licence granted under this Section ends immediately upon termination of participation in the Program.
12. Confidentiality and Data Protection
Affiliates must protect confidential and non-public information received through the Program.
Affiliates may use customer, lead or Platform data only where legally permitted and only for authorised purposes connected with participation in the Program.
Affiliates must comply with applicable:
Privacy laws;
Data-protection laws;
Cookie requirements;
Electronic communications rules; and
Direct-marketing laws.
Affiliates must not unlawfully export, scrape, sell, disclose, enrich or otherwise misuse Platform or customer data.
Personal information obtained through the Program must not be used to create independent marketing databases without an appropriate lawful basis.
Upon request or termination, confidential information must be returned or deleted unless retention is legally required.
Any suspected unauthorised disclosure or security breach involving Quoni or customer information must be reported to Quoni without undue delay.
13. Records and Audit Cooperation
Affiliates must maintain reasonable records sufficient to demonstrate compliance with these Affiliate Terms and applicable marketing requirements.
Where Quoni reasonably suspects fraud, attribution manipulation or legal non-compliance, the Affiliate must provide relevant information reasonably necessary for Quoni to investigate.
Requests will be proportionate to the issue being investigated and subject to applicable privacy and data-protection law.
14. Prohibited Affiliate Activity
In addition to other restrictions contained in these Affiliate Terms, an Affiliate must not:
Generate artificial transactions;
Use stolen or unauthorised payment methods;
Create fake customer accounts;
Manipulate referrals;
Purchase through their own Affiliate account unless expressly permitted;
Coordinate fraudulent transactions with another person;
Exploit technical errors or vulnerabilities;
Interfere with Quoni's tracking systems;
Mislead customers about the identity of the seller or provider;
Misrepresent the availability of refunds;
Collect payment directly while representing that payment as a Quoni transaction; or
Engage in conduct reasonably intended to obtain commissions that would not otherwise have been earned.
Commissions associated with prohibited activity may be cancelled or recovered to the extent permitted by applicable law.
15. Suspension, Termination and Commission Forfeiture
Either the Affiliate or Quoni may end participation in the Program at any time.
Quoni may temporarily suspend tracking, access or payouts where reasonably necessary to investigate:
Fraud;
Abuse;
Attribution manipulation;
Legal or regulatory violations;
Brand misuse;
Material reputational harm;
Sanctions or compliance concerns; or
Material breach of these Affiliate Terms.
Upon termination, valid commissions accrued before termination remain payable after the ordinary validation and settlement process.
However, commissions associated with fraudulent, invalid, manipulated or materially non-compliant activity may be cancelled or forfeited to the extent permitted by law.
Upon termination, the Affiliate must immediately cease representing themselves as a Quoni Affiliate and stop using Quoni branding except where necessary to comply with law or complete an agreed transition.
16. Program and Commission Changes
Quoni may modify, suspend or discontinue the Program.
Quoni may also change:
Affiliate commission rates;
The Quoni Platform Commission;
Calculation methods;
Eligible Offerings;
Attribution models;
Attribution windows;
Payout schedules;
Minimum payout thresholds;
Payment methods; and
Program procedures.
Material changes will apply prospectively from the stated effective date following reasonable notice or publication.
A completed transaction will not be retroactively repriced except where reasonably necessary to:
Correct a manifest error;
Address fraud or manipulation;
Process a refund, cancellation or chargeback; or
Comply with applicable law.
Continued participation after the effective date of updated Affiliate Terms constitutes acceptance to the extent permitted by applicable law.
17. No Guarantee of Earnings
Participation in the Program does not guarantee commissions, income, sales, customers or business success.
Results depend on factors including lawful promotional activity, customer demand, attribution, conversion rates, market conditions and the Affiliate's own efforts.
Any examples of potential commissions or results are illustrative only unless expressly stated otherwise.
Affiliates must not represent the Program as guaranteeing income or financial success.
18. Disclaimers and Limitation of Liability
The Program is provided “as is” and “as available” to the maximum extent permitted by applicable law.
Quoni does not guarantee:
Continuous Program availability;
Uninterrupted tracking;
Successful attribution of every referral;
A particular number of sales;
A particular amount of commission; or
Continued availability of any particular Offering or Affiliate rate.
To the maximum extent permitted by law, Quoni is not liable for indirect, incidental, special, consequential, exemplary or punitive damages, including lost profits, commissions, opportunities, goodwill or data, or for tracking interruptions outside Quoni's reasonable control.
Quoni's aggregate liability concerning the Program is limited in accordance with the limitation-of-liability provisions contained in the Quoni Terms and Conditions.
Nothing in these Affiliate Terms excludes or limits liability that cannot lawfully be excluded or limited.
19. Indemnification
To the extent permitted by applicable law, the Affiliate will indemnify and hold harmless Quoni and its officers, employees and contractors from third-party claims, liabilities, losses, penalties and reasonable costs arising from:
The Affiliate's marketing activities;
Content created or distributed by the Affiliate;
False or misleading advertising;
Privacy or direct-marketing violations;
Intellectual-property infringement;
Unlawful conduct;
Tax obligations for which the Affiliate is responsible; or
Material breach of these Affiliate Terms.
Quoni will provide reasonable notice of a relevant third-party claim where practicable.
20. Relationship With Other Quoni Terms
These Affiliate Terms supplement the Quoni Terms and Conditions.
The Quoni Terms and Conditions, Privacy Policy, Cookie Policy, Refund Policy and other applicable published policies may apply to Affiliate participation.
If these Affiliate Terms conflict with the general Quoni Terms and Conditions specifically concerning Affiliate participation, attribution or Affiliate commissions, these Affiliate Terms control for that matter.
Mandatory applicable law always prevails.
21. Operating Entity
The Program is operated by:
Quoni FZ-LLC
Free Zone Limited Liability Company (FZ-LLC)
Registration No.: 0000004098197
Registered / Head Office:
VUNE3020
Compass Building – Al Hulaila
Al Hulaila Industrial Zone-FZ
Ras Al Khaimah
United Arab Emirates
Quoni FZ-LLC was incorporated in the Ras Al Khaimah Economic Zone on 1 October 2026. Certificate of Incorporation
Quoni operates under applicable licences issued by the Ras Al Khaimah Economic Zone Authority (“RAKEZ”), including:
E-Commerce Licence No. 45039174
Licensed Activity: Portal
Media Licence No. 17010517
Licensed Activities: Content Portal – Online Booking Platform. E-License Media Multiple E-License Media Multiple
Quoni will obtain additional governmental approvals where required for particular activities.
22. Governing Law and Disputes
These Affiliate Terms and any non-contractual obligations arising out of or in connection with them shall be governed by and construed in accordance with the applicable laws, rules and regulations of the Ras Al Khaimah Economic Zone Authority and the applicable laws of the United Arab Emirates.
The parties shall first attempt in good faith to resolve disputes arising out of or relating to the Program amicably.
If a dispute cannot be resolved amicably, the courts of Ras Al Khaimah, United Arab Emirates, shall have jurisdiction, subject to any mandatory applicable law providing otherwise.
This aligns the Program terms with Quoni's corporate framework; the MOA itself applies RAKEZ rules and provides for Ras Al Khaimah Courts in its dispute provisions. E-Memorandum of Association - N…
23. General
These Affiliate Terms and incorporated Quoni policies constitute the agreement between Quoni and the Affiliate concerning participation in the Program.
Affiliates may not assign or transfer their participation or rights under the Program without Quoni's prior written consent.
Quoni may assign these Affiliate Terms in connection with a merger, financing, reorganisation, acquisition, sale of assets or transfer of the Platform, subject to applicable law.
If any provision is invalid or unenforceable, it will be modified only to the minimum extent necessary where legally possible, and the remaining provisions will continue in effect.
Failure to enforce a provision does not constitute a waiver.
Provisions concerning commissions and payment adjustments, taxes, confidentiality, data protection, intellectual property, liability, indemnification and disputes survive termination where their nature requires them to survive.
24. Contact
Questions concerning the Affiliate Program may be sent to:
Quoni FZ-LLC
Registration No.: 0000004098197
VUNE3020
Compass Building – Al Hulaila
Al Hulaila Industrial Zone-FZ
Ras Al Khaimah
United Arab Emirates
Email: hello@quoni.com
Website: www.quoni.com
25. Electronic Acceptance
By applying to, registering for, accessing or continuing to participate in the Quoni Affiliate Program, the Affiliate confirms that they have read, understood and agreed to these Affiliate Terms.
Where an individual accepts these Affiliate Terms on behalf of a company or other legal entity, that individual represents that they have authority to bind that entity.
Electronic acceptance and electronic records may be used to the extent permitted by applicable law.