Affiliate Program Terms and Conditions
1. Acceptance and Eligibility
By applying to, registering for or participating in the Program, you agree to these Affiliate Terms, the Quoni Terms and Conditions, Privacy Policy and applicable published policies. You must be at least 18, provide accurate information, maintain an active Quoni account, complete requested identity, tax and payout verification, and comply with applicable law. Quoni may approve or reject applications in its discretion.
2. Independent Contractor Relationship
Affiliates are independent contractors responsible for their marketing, expenses, taxes, licences and legal compliance. Nothing creates employment, agency, partnership, joint venture, franchise or fiduciary duties. Affiliates have no authority to bind Quoni, negotiate for Quoni, make warranties on Quoni’s behalf or collect customer money for Quoni.
3. Nature of the Program
The Program compensates Affiliates only for Qualifying Referrals generated through their own approved promotional activity. It is not an MLM, network-marketing or recruitment-based compensation programme. No commission, override or bonus is earned merely for recruiting another Affiliate.
4. Qualifying Referrals and Attribution
A “Qualifying Referral” is a purchase that:
Is attributed by Quoni’s systems to the Affiliate’s unique referral link, code or other approved method;
Is successfully paid and settled;
Is not self-referred, duplicated, cancelled, refunded, disputed, reversed, charged back or fraudulent;
Complies with these Affiliate Terms and any campaign-specific conditions; and
Occurs within the attribution window and under the attribution model displayed by Quoni.
Quoni determines attribution using its records, including tracking, referral-code and transaction data. Browser settings, deleted cookies, device changes, ad blockers and technical issues may prevent attribution. Quoni does not guarantee uninterrupted tracking. Quoni may correct manifest errors and resolve competing attribution claims reasonably and in good faith.
5. Commission Calculation and Payment Waterfall
Unless Quoni clearly specifies a different rate or structure for a particular product, service, campaign or promotion, the commission for a Qualifying Referral is 20% of the Net Distributable Amount. It is not 20% of the Customer Payment or listed price.
The calculation order is: (1) deduct Payment Processing Fees from the Customer Payment; (2) calculate and retain Quoni’s 11% Platform Commission from the resulting Post-Processing Amount; (3) deduct Payout Fees and Adjustments; and (4) allocate 80% of the resulting Net Distributable Amount to the Expert and 20% to the Affiliate.
The definitions of Customer Payment, Payment Processing Fees, Post-Processing Amount, Quoni Platform Commission, Payout Fees, Adjustments and Net Distributable Amount in the Quoni Terms and Conditions apply. If there is a conflict concerning commission calculation, this Section controls for the Program.
Illustration only: on a USD 100 Customer Payment with USD 3 Payment Processing Fees and USD 2 Payout Fees, Quoni retains USD 10.67 (11% of USD 97). With no other Adjustments, the Net Distributable Amount is USD 84.33 and the Affiliate commission is USD 16.87, subject to rounding.
6. Approval, Accrual and Payout
Dashboard figures may be pending estimates until settlement and reconciliation. A commission becomes approved and payable only after the applicable refund, cancellation and dispute period expires, all required verification is complete, and the minimum payout threshold is met. Quoni may set payout schedules, methods, supported currencies and thresholds. Payout Fees, conversion charges and receiving-bank fees may reduce the amount received.
Affiliates must maintain accurate payout and tax information. Quoni is not responsible for delay or loss caused by inaccurate information, account restrictions imposed by a payout provider, or events outside Quoni’s reasonable control.
7. Refunds, Chargebacks and Adjustments
If a referred transaction is refunded, cancelled, reversed, disputed, charged back, fraudulent or otherwise non-qualifying, Quoni may cancel, withhold or recover the related commission and fees. Recovery may be made from pending or future commissions, a reserve or a repayment request. A negative commission balance may be carried forward.
8. Taxes
Affiliates are solely responsible for determining, reporting and paying taxes on their commissions, except taxes Quoni must collect or withhold. Quoni may request tax documentation and withhold payouts until it is supplied. Quoni does not provide tax advice.
9. Marketing Rules and Disclosures
Affiliates must market honestly and lawfully and clearly disclose their compensated relationship wherever required. Affiliates must not:
make false, unsubstantiated or misleading claims, including earnings, scarcity or guaranteed-results claims;
Misrepresent Quoni, an Expert, an offering, pricing, refunds or the Affiliate’s status;
Send spam or use unlawful automated messaging, telemarketing or data collection;
Bid on Quoni trademarks in paid search, use misleading domains, impersonate Quoni or create unauthorised “official” accounts;
Use deceptive redirects, cookie stuffing, forced clicks, adware, bots, fabricated leads or other attribution manipulation;
Self-refer, collude, create duplicate accounts or purchase through their own link unless Quoni expressly permits it;
Promote illegal, infringing, discriminatory, hateful, sexually exploitative or reputationally harmful content; or
Offer rebates, incentives or claims not authorised by Quoni.
Affiliates are responsible for the acts of their contractors and marketing channels. Quoni may require immediate correction or removal of non-compliant material.
10. Brand and Intellectual Property
During active participation, Quoni grants a limited, revocable, non-exclusive, non-transferable licence to use approved Quoni brand assets solely to promote eligible offerings under these Affiliate Terms. Affiliates may not alter official branding without approval, register confusingly similar names, imply endorsement beyond Program participation, sublicense assets or challenge Quoni’s rights. All goodwill benefits Quoni.
11. Confidentiality and Data Protection
Affiliates must protect non-public information received through the Program and use customer or lead data only as lawfully permitted. Affiliates must comply with privacy, cookie and direct-marketing laws and must not export, sell or misuse Platform data. On request or termination, confidential information must be deleted unless retention is legally required.
12. Records and Audit Cooperation
Affiliates must keep reasonable records supporting their compliance and, where Quoni reasonably suspects fraud or legal non-compliance, provide relevant information needed to investigate. Requests will be proportionate and subject to applicable privacy law.
13. Suspension, Termination and Forfeiture
Either party may end participation at any time. Quoni may suspend tracking or payouts while investigating suspected fraud, abuse, legal violations, brand harm or breach. On termination, valid commissions accrued before termination remain payable after ordinary review, except commissions tied to fraudulent, invalid or non-compliant activity may be forfeited to the extent permitted by law. Brand use must stop immediately.
14. Program and Rate Changes
Quoni may modify, suspend or discontinue the Program, including commission rates, the Platform Commission, calculation methods, eligible offerings, attribution rules, payout schedules, thresholds and procedures. Material changes apply prospectively from the stated effective date after reasonable notice or publication. A completed transaction will not be retroactively repriced except to correct error, address fraud, process a refund or chargeback, or comply with law.
15. No Guarantee of Earnings
Participation does not guarantee commissions, income or business success. Results depend on lawful promotional effort, customer demand, attribution, market conditions and other factors.
16. Disclaimers and Limitation of Liability
The Program is provided “as is” and “as available”. To the fullest extent permitted by law, Quoni is not liable for indirect, incidental, special, consequential, exemplary or punitive damages, including lost profits, commissions, opportunities, goodwill or data, nor for tracking interruptions outside its reasonable control. Quoni’s aggregate liability concerning the Program is limited as stated in the Quoni Terms and Conditions, except where liability cannot lawfully be limited.
17. Indemnification
To the extent permitted by law, the Affiliate will indemnify Quoni and its officers, employees and contractors against third-party claims, losses and reasonable costs arising from the Affiliate’s marketing, content, privacy or advertising violations, unlawful conduct, tax obligations or breach of these Affiliate Terms.
18. Governing Law and Disputes
The governing-law and dispute provisions in the Quoni Terms and Conditions apply to these Affiliate Terms.
19. General
These Affiliate Terms and the incorporated Quoni policies are the entire agreement concerning the Program. Affiliates may not assign their participation without written consent. If a provision is unenforceable, the remainder continues. Failure to enforce is not a waiver. Provisions concerning payment adjustments, taxes, confidentiality, intellectual property, liability, indemnity and disputes survive termination.