Cookie Policy

Quoni FZ-LLC
Effective Date: 7 October 2026
Last Updated: 7 October 2026

1. Introduction

This Cookie Policy explains how Quoni FZ-LLC (“Quoni”, “we”, “our”, or “us”) uses cookies and similar technologies when you visit or use the Quoni website, mobile applications, and related services (collectively, the “Platform”).

Quoni FZ-LLC is a Free Zone Limited Liability Company incorporated in the Ras Al Khaimah Economic Zone, United Arab Emirates, under Registration No. 0000004098197.

This Cookie Policy should be read together with our Privacy Policy.

Where required by applicable law, we will obtain your consent before placing or using cookies or similar technologies that are not strictly necessary for the operation of the Platform. You may manage or withdraw your consent through the cookie preferences made available on the Platform.

2. What Are Cookies?

Cookies are small text files placed on your computer, smartphone, tablet, or other device when you visit a website.

Cookies help websites function properly, improve user experience, remember preferences, enhance security, and provide analytical information.

In addition to cookies, Quoni may use similar technologies such as pixels, web beacons, local storage and software development kits (“SDKs”) within our mobile applications.

3. Types of Cookies We Use

Essential Cookies

These cookies and similar technologies are necessary for the operation, security and functionality of the Platform.

They may be used to:

  • Authenticate users

  • Maintain login sessions

  • Protect against fraud

  • Facilitate payment functionality

  • Secure user accounts

  • Maintain user sessions

  • Enable core Platform functionality

Because these technologies are necessary to provide the Platform, they generally cannot be disabled through our cookie preference tools. You may still be able to block them through your browser, but doing so may cause parts of the Platform to stop functioning correctly.

Functional Cookies

Functional cookies allow us to remember choices and preferences and provide enhanced functionality.

These may include:

  • Language preferences

  • Time zone

  • Theme settings

  • Saved preferences

  • Recently viewed content

Where required by applicable law, these cookies will only be used with your consent.

Analytics Cookies

Analytics cookies help Quoni understand how visitors interact with and use the Platform.

These technologies may collect information such as:

  • Pages or screens visited

  • Time spent on pages or screens

  • Navigation paths

  • Device type

  • Browser information

  • General geographic region

  • Referring websites

  • Platform interactions

  • Errors or performance information

We use this information to understand Platform usage, identify areas for improvement and improve the user experience.

Where required by applicable law, analytics cookies will only be used with your consent.

Performance Cookies

Performance cookies and similar technologies help us monitor the stability, availability and speed of the Platform.

They may help us identify technical problems, errors and performance issues and improve the reliability of our services.

Where required by applicable law, these technologies will only be used with your consent.

Marketing, Affiliate and Advertising Cookies

Marketing and advertising technologies may be used to:

  • Measure advertising performance

  • Display or help deliver relevant advertisements

  • Limit repetitive advertisements

  • Measure campaign effectiveness

  • Track conversions

  • Attribute referrals

  • Support Quoni's affiliate and referral programs

  • Understand the effectiveness of marketing campaigns

These technologies will only be used where permitted by applicable law and, where required, after you have provided consent.

4. Third-Party Technologies

Quoni may integrate services provided by third parties that use cookies, pixels, SDKs or similar technologies.

Depending on the services actually enabled on the Platform, these providers may include payment processors, analytics providers, advertising platforms, video providers, communication services and customer-support providers.

Third-party providers may process information according to their own privacy and cookie policies.

The specific third-party technologies used by Quoni may change as the Platform develops.

Quoni should only list specific providers in this Policy if those providers are actually implemented on the Platform.

5. How We Use Cookies and Similar Technologies

Quoni may use these technologies to:

  • Operate the Platform

  • Authenticate users and maintain sessions

  • Improve account and Platform security

  • Detect and prevent fraudulent activity

  • Facilitate payment functionality

  • Personalize user experiences

  • Analyze Platform usage

  • Improve Platform performance

  • Remember user preferences

  • Measure marketing campaigns

  • Attribute affiliate and referral activity

  • Improve customer support

  • Diagnose technical problems

  • Enhance overall Platform functionality

6. Managing Your Cookie Preferences

Where required by applicable law, Quoni provides users with controls to manage non-essential cookies and similar technologies.

Depending on your location and the technologies used, you may be able to accept, reject or manage different categories of cookies through the cookie banner or preference centre.

Most web browsers also allow you to:

  • View stored cookies

  • Delete cookies

  • Block cookies

  • Block cookies from particular websites

  • Receive notifications before cookies are stored

Disabling certain technologies may affect the functionality or availability of parts of the Platform.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

7. Cookie Retention

Some cookies are session cookies and are automatically deleted when your browsing session ends.

Other cookies are persistent and remain on your device for a defined period or until you delete them.

Retention periods depend on the purpose and provider of the relevant cookie or technology. Quoni seeks to retain information only for as long as reasonably necessary for the relevant purpose or as required by applicable law.

8. International Data Transfers

Information collected through cookies and similar technologies may be processed or stored in countries other than your country of residence.

Where applicable law requires safeguards for international transfers of personal data, Quoni will take appropriate measures to protect that information in accordance with applicable data-protection requirements.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning personal information collected through cookies and similar technologies.

These may include rights relating to:

  • Access to personal data

  • Correction of inaccurate information

  • Deletion of personal information

  • Restriction of processing

  • Objection to certain processing

  • Withdrawal of consent

  • Data portability

The availability and scope of these rights depend on the applicable law.

For further information about how Quoni processes personal information and how you may exercise applicable rights, please refer to the Quoni Privacy Policy or contact us using the details below.

10. Changes to This Cookie Policy

Quoni may update this Cookie Policy from time to time to reflect changes to the Platform, technologies we use, service providers, business practices or legal requirements.

When we make changes, we will update the “Last Updated” date above.

Where required by applicable law, we will provide additional notice or request renewed consent for material changes affecting the use of cookies or similar technologies.

11. Quoni Corporate Information

The Platform is operated by:

Quoni FZ-LLC
Free Zone Limited Liability Company (FZ-LLC)
Registration No.: 0000004098197

Registered Address:
VUNE3020
Compass Building – Al Hulaila
Al Hulaila Industrial Zone-FZ
Ras Al Khaimah
United Arab Emirates

Quoni operates under its applicable RAKEZ licences, including E-Commerce Licence No. 45039174 and Media Licence No. 17010517. The licensed activities shown in the documents include a Portal and Content Portal – Online Booking Platform. E-License Media Multiple E-License Media Multiple

12. Contact

If you have questions about this Cookie Policy, our use of cookies or your privacy choices, please contact:

Quoni FZ-LLC
Email: hello@quoni.com
Website: www.quoni.com